The warranty information can be found in your product's user manual. Can't find your manual? It can be downloaded on the product page.

Spare parts are available via our network of authorized dealerships. Please visit our Dealer to find your nearest dealer. Unfortunately we cannot sell spare parts directly.

Your first point of call for any product repairs is the authorized DNK dealership where you purchased your product from. If you can't remember, please contact us.

Your nearest authorized DNK dealership will have a variety of products in their showrooms that you can see or try. Please visit our dealers or contact us to find your nearest authorized dealer for more information.

No, we do not rent products to individuals. However, many of our authorized DNK dealerships do.Please contact us to find your nearest one.

You can find the serial number on the product label. In addition to the serial number, the product label also contains a wealth of other information, such as the production date and certification details. The product label is usually found on the frame underneath the seat.

Ideally, your power chair should be serviced as least once a year by an authorized DNK dealership.

Your wheelchair should not be driven through puddles or across streams/rivers. It is an electrically powered device, with motors low to the ground.